The total area of this hotel amounts to 1000 m. It was renovated in 2008, and has 353 rooms in total. Facilities include a 24-hour reception and check-out service, a currency exchange facility, cloakroom, mini-supermarket, hairdressers' salon, bar, games room, excellent conference facilities, a 24-hour business service centre and Internet access.

The hotel is situated in the emerging Zhujiang New Town of Tianhe District, the new central business district, surrounded by the most prominent commercial and cultural developments of the region. Shopping opportunities and Zhuhiang underground station can be found a few kilometres away. It is about about 10 km away from Guangzhou train station, while Guangzhou Baiyun International Airport is about 33 km away.

The rooms on offer include 35 suites and 58 Ritz-Carlton Club Rooms, starting from the 20th floor. Each deluxe guest room is tastefully furnished and decorated, offering the latest technology and amenities. An en suite bathroom, direct dial telephone, satellite/cable TV, tea/coffee making facilities, a washing machine and central heating all feature.

The hotel fitness centre has a 27 x 12 m heated outdoor swimming pool, a 24-hour gymnasium, a yoga room, hot tub, and steam and dry saunas. The spa offers a variety of beauty treatments and rejuvenating therapies and other services. Table tennis is also available.

Lai Heen, a fine dining Chinese restaurant, serves unparalleled Cantonese specialties in an intricately elegant setting, while Terra restaurant is a convivial dining destination offering an innovative western culinary experience.

The hotel is about 33 kilometers away from the Guangzhou Baiyun International Airport, taking a taxi it takes about 30 minutes to the hotel which is about 10.4 kilometers away from the Guangzhou Train station.

The hotel can be reached in just 30 minutes by taxi.